The Illustration & Miscellany of


Margaret Kimball


Design is Not Free

| 10 Comments

This week, I was solicited by a company called Pingg to create designs for their online-invitation service. They are like a much, much prettier version of eVite, who I regularly use for group invitations. Pingg’s schtick is that they use great design for their invitations. And I was certainly flattered that they asked me.

My first question was, “How do you compensate designers?” They don’t. I was told that it’s an opportunity to have my designs in front of 700,000 monthly hits. In all the time that I’ve used eVite (at least three years), I never once looked at the name of the designer of the invitations. They have a “featured designs” section, and I’ve seen their list of partners, but I’ve never linked to their sites. And I don’t really care. I am using their service; if I wanted to know about a designer, I would hire one. Well, I wouldn’t. But someone else would.

Pingg is set up a bit differently. They have a very clean website layout, with a featured designers’ section, and they include bios and links on their site to specific designers. This is all very tempting. But then I started reading some articles about their business model and herein lies the problem. Ok, so the company started with $500,000 of the founders’ own funding and within the next couple of years raised millions more. They have revenue-generating ads on their site. Their CEO gave a talk at the 2008 Web 2.0 Expo called “Cashing Out: When, How and How Much.” So I think we can agree the company wants to make money, and that is totally fine.

In art school, most students start out with a healthy hatred of The Man. They don’t want to sacrifice the passion, intention and audience of their work by going commercial and thus being beholden to the vision of a corporation. But there’s a happy medium here, where an artist can show companies a vision, and they do this through brand-building. Every artist and every designer is her own brand, and as you build your brand, companies come to you looking for your creative advice. The sooner you realize this, the better, so you can get started marketing yourself.

The point here is that your brand as a designer is valuable. Your services are a skill that companies don’t necessarily have (or have the time for) and this time/skill costs money. To work for free for a profiting corporation is to devalue the field of design, or illustration, or art. Further, a corporation whose business model requires unpaid designers is unethical. Also inconsistent. Martha Stewart is on Pingg and I’m hard-pressed to believe that she would distribute her brand freely, but maybe I’m wrong.

This is not to say that I don’t do pro-bono or deeply discounted work for non-profits, which give me total creative freedom. (Just look at my portfolio.) Graduate students are often asked to do work for free or virtually free. And this is fine to develop a portfolio, network and experiment. But eventually, you realize that your work is worth something, and to agree to work for nothing is to say that you don’t value your own time or skill. A brand is something we recognize as having value (hopefully) and as such, a brand’s products and services cost money because we believe they are worth something to us. A designer is no different. And Pingg cannot operate without designers.

Last year I met illustrator Brian Stauffer and he told my students not to undersell their work. So, Pingg, I decline the offer and further ask you to consider paying your designers. Your business depends on us.

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10 Comments

  1. I just received this comment via email:

    “You seem somewhat offended by their biz model. And you call it un ethical. That I don’t agree with. Almost never would I be offended by a biz model. There are designers that love the exposure that comes from pingg and users that love the designs. You’re not one of them. But that doesn’t make it unethical or offensive.”

    This is a good point. Some designers like the exposure, and this can certainly be a promotional tool. But what are we promoting? That I work for free? The idea of asking someone to do something for free is not inherently unethical. But for a (for profit) business to necessitate the free labor of others in its model is unethical (immoral, a subjective thing) to me, because of the implied value judgment it places upon the industry it relies on.

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  3. Even though the invitations are free, the designs contribute to their revenue. You should be compensated.

    They’re trying to get quality design, but they’re cheap about it. Thinking about it, Is all the “exposure” they promise worth it to me? How many out of the 700,000 hits looking for free stuff could be potential clients?

    If I wanted to design just for the “joy” of it, I would do it as a hobby, not as a living.

    Excellent read.

  4. While I see the validity of the first comment I cannot agree with such a large company piggy backing off the backs of designers. The corporation in question would be unable to send out evites without the contributions of designers. And since they are profiting from the designs, they should pay a fair portion to the designer.

    The exposure they offer is not highly beneficial since most people who send/receive these evites are not looking to hire designers and many may not be well versed in design. Therefore they would lack the knowledge to forward your work to the right people if they did like it.

    Good for you Margi!

  5. Hi Daniel,
    Thanks for writing in! Yes, exactly. The site wouldn’t exist, nor would their entire marketing campaign, were it not for the designers. Also, I’m not at all opposed to making things to give away for free, but the smart way to do that is to control distribution. Like having an eBook or eCard on my website, knowing the number of users and driving my own traffic. I wonder how Pingg will pan out.
    Margi

  6. Margaret:

    I’m the founder of pingg. Very much appreciate your reasoned comments.

    First, at a high level – we very much do value design and the people behind great creative work. Most of our company is made of up designers or people who think design should be more important on the Internet. Its why we started to pingg.

    Second, and more importantly – we are working on a compensation model for designers/artists/printers. Yes we think that the pingg platform on its own can offer value for artists to gain exposure and distribution of their work in a digital medium. But we also know that if our designer model is successful that those who contribute to that success should share in that.

    This first phase of our outreach was a test to see if our idea around promoting designers for online invitations works at a basic level. We’ve always been clear with our initial group of designers that if it appears there was a germ of a good idea here our next step would be to build out a compensation model.

    Shortly we will be going out to our initial design community (that we are very thankful to have participated without this in place) with some test compensation ideas. We are a pretty small company so moving as quick as possible on this.

    Hope that addresses your concerns. Comments, concerns etc always welcome.

    L

    PS Comments on “the man” well taken. If I’m even being close to that have reconsider a lot more then our compensation strategy :)

  7. Hi Lorian,

    Thank you so much for contributing to the dialogue. I’m honored that you’d take the time to post.

    It’s wonderful that pingg is developing a compensation model for its designers and I really look forward to seeing what evolves. It sounds like it could be groundbreaking for both emerging designers as well as for the way in which a business model can integrate with a global, active community. pingg, with its lovely site/service, has interesting potential for engaging a large group of humans. I’ll definitely keep an eye out.

    Re: The Man. It’s sort of funny to be writing about marketing a brand and working commercially, because it’s such a departure from my younger years. But now I think about the potential for an idea to spread wider and my definitions have changed. Now I think of The Man as needless rules, and try to find ways to break them.

    Thanks so much for weighing in and I look forward to seeing how the business develops.
    Margi

  8. very well said.
    i recently blogged about a similar situation.

    http://bit.ly/b8lfCk

  9. Pingback: Margaret Kimball | Design. Illustration. And Other Thinkings. | Getting Around the Age Myth

  10. Pingback: Margaret Kimball | Design. Illustration. And Other Thinkings. | Rewarding Design

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